Articles from Lightning Step

Lightning Step is proud to share that its Product and Technology team, under the leadership of its CIO & CTO Dr. Martin Ignatovski, has been honored with the Gold Stevie® Award for 2025 Technology Executive of the Year, a recognition that shines a spotlight on the collective strength, vision, and innovation of the entire team.

Lightning Step is proud to announce that its AI-powered assistant, LIA (Lightning Intelligent Assistant), has achieved ISO 42001 certification, becoming the first and only AI solution in the behavioral healthcare space to meet this rigorous international standard for AI management systems.

Another major milestone achieved by LIA: Lightning Step is proud to announce that its AI-powered assistant has been awarded the Silver Stevie® Award for 2025 Healthcare Technology Solution of the Year. This recognition celebrates LIA’s growing impact on clinical efficiency and quality of care across behavioral health and addiction treatment centers.

Foundry’s CIO has named Lightning Step as a 2025 CIO 100 Award Winner. For almost 30 years, the CIO 100 Awards have recognized innovative organizations that exemplify the highest level of strategic and operational excellence in IT.

Lightning Step, a leading provider of integrated EMR, CRM, and RCM solutions for behavioral health practices, today announced it has obtained ISO 27001 certification, a globally recognized pillar of information security management. This milestone highlights Lightning Step’s unwavering commitment to protecting patient information by proactively managing and safeguarding Protected Health Information (PHI), ensuring the highest data security standards for our clients' most sensitive data.

Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices and facilities, has appointed Morganne Rudd as its new Vice President of Customer Success Technology Enablement & Strategic Programs. In her role, Rudd will lead strategies that enhance customer experiences and streamline customer-centric processes, leveraging and implementing cutting-edge solutions to ensure sustained success for Lightning Step’s global customer base.

Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices, has appointed Josh Steinbaum as its new Chief Financial Officer (CFO). Steinbaum will lead the company’s financial strategy and operations, leveraging his extensive experience in finance, strategic planning, and growth management.

Lightning Step, a leading provider of integrated CRM, EMR, and RCM solutions for behavioral health, today announced the launch of its innovative AI-powered progress note feature, LIA. This revolutionary technology utilizes natural language processing to automatically generate customized progress notes, freeing up valuable time for providers to focus on what matters most – their patients.

Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices, has appointed Tanya Earles as its new Chief Operating Officer (COO). Earles will lead the operations, customer success, and product implementation teams in her new role.

Lightning Step, a leading provider of integrated EMR, CRM, and RCM solutions for behavioral health, announced today that its all-in-one platform is now certified under the ONC Health IT certification program, simplifying regulatory compliance for behavioral health and addiction treatment facilities.

Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices, has appointed Matt Wesolosky as its new Chief Financial Officer (CFO). Wesolosky will lead Lightning Step's finance, accounting, reporting, and human resource functions in his new role.

Lightning Step, a leading provider of All-In-One CRM, EMR, and RCM solutions for behavioral health and addiction treatment facilities, is enhancing its platform with vital recovery support and alumni engagement for those contending with Substance Use Disorder (SUD). Through a partnership with CHESS Health, the foremost provider of evidence-based digital health SaaS solutions for SUD, Lightening Step customers can now offer clients the support and engagement of CHESS’s Connections smartphone app integrated with the Lightning Step platform. This solution, which includes 24/7 peer support and recovery and mental wellness resources, is a powerful complement to provider programs and has been proven to significantly improve program adherence and contribute to long-term recovery outcomes.

Lightning Step, a leading provider of integrated CRM, EHR, and RCM solutions for behavioral health practices, has appointed Martin Ignatovski, Ph.D., as its new Chief Information Officer (CIO). In his new role, Dr. Ignatovski will lead Lightning Step's technology and product vision and strategy.

Lightning Step, a leading provider of all-in-one CRM, EMR, and RCM solutions for behavioral health and addiction treatment centers, today announced it has appointed Brent Michael as its new Chief Executive Officer (CEO).

Lightning Step today announced the appointment of Fred Sheffield as its Chief Revenue Officer (CRO). With a track record of scaling sales and marketing organizations for rapid growth, Sheffield's appointment is a strategic move designed to accelerate the achievement of Lightning Step's business objectives and financial targets.

Lightning Step, a Gallant Capital Partners-backed provider of enterprise behavioral healthcare software solutions, is pleased to announce the sale of its wholly-owned revenue cycle management (“RCM”) services subsidiary, AVA Billing & Consulting (“AVA”) to Medusind, an Alpine Investors portfolio company and a leading provider of RCM services to the healthcare industry. The divestiture of AVA enables Lightning Step to continue its rapid growth trajectory and accelerates the expansion of its all-in-one behavioral healthcare software platform.

Lightning Step today announced the appointment of Billie Jo Nutter to its Board. Ms. Nutter is a proven leader in healthcare services and HCIT. Ms. Nutter was most recently CEO of Casamba, a leading provider of cloud-based EMR and analytics software products to over 23,000 facilities, including 98% of large hospital chains. Ms. Nutter has a long history of successfully building organizations and scaling products and operational capabilities through organic and inorganic initiatives while navigating complex regulatory environments to drive overall business success.

Lightning Step has announced a partnership with CHESS Health, the leading provider of evidence-based digital health solutions for substance use disorder (SUD), which will allow clients to seamlessly connect at intake or discharge to online tools that will help them stay in treatment and recovery.

The only true all-in-one Enterprise Software solution in North America, Lightning Step, has acquired its competitor, ZenCharts, significantly expanding its customer base and suite of capabilities. The acquisition continues Lightning Step’s mission to be the de facto one stop shop for behavioral healthcare operators seeking to increase efficiencies and improve their clinical and financial operations.