Articles from AmplifAI

AmplifAI, the AI-powered performance enablement and CX platform for contact centers, has been named Automation Solution of the Year at the 2026 CCW Excellence Awards, presented by Customer Management Practice during Customer Contact Week in Las Vegas. The award recognizes AmplifAI for unifying contact center data and governing both AI agents and the live teams behind them.

AmplifAI, the AI-powered platform for contact center performance and CX management, today announced its technology is supporting TTEC’s global operations, contributing to performance enablement across a portion of its enterprise client base and agent population worldwide. TTEC, a leading global consulting, technology, and managed services company, recently announced the expansion of TTEC Perform™ — its proprietary, AI-enabled performance ecosystem that integrates AmplifAI’s platform with TTEC’s own methodologies, workflows, and intellectual property—representing a significant advancement in AI-driven performance and CX management at scale.

AmplifAI, the leading AI-powered platform transforming enterprise contact center performance, today announced it has raised $33.7M in Series B funding and credit facility. The round was led by CVS Health Ventures, with participation from existing investors LiveOak Ventures and Dallas Venture Partners. This investment will accelerate AmplifAI’s mission to unify human and AI agent performance and deliver best-in-class customer experience at scale.

AmplifAI, the leading AI-driven performance enablement platform for employee-focused enterprises, is proud to announce its recognition as a Sample Vendor in the 2023 Gartner® Hype Cycle™ for Digital Workplace Applications. The report underlines the significance of AI in reshaping the digital employee experience.

AmplifAI, the leading AI-driven performance enablement platform for employee-focused enterprises, is proud to announce its recognition on the prestigious 2023 Inc. 5000, its annual list of the fastest-growing private companies in America, for the second consecutive year. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. 5000. AmplifAI’s remarkable growth and dedication to empowering frontline teams have earned them a spot among the top-performing organizations in the nation.

Ernst & Young LLP (EY US) today announced that CEO and Founder, Sean Minter of AmplifAI was named an Entrepreneur Of The Year® 2023 Southwest Award finalist. This is the second consecutive year that Minter has been selected as a finalist for this prestigious award, which recognizes transformative entrepreneurs and leaders of high-growth companies who are building a more equitable, sustainable, and prosperous world for all.

AmplifAI, the leading AI-driven performance enablement platform for employee-focused enterprises, announced today that it has been selected as the preferred performance enablement partner by Iterum Connections, a leading full-service CX provider, a cloud-native, omnichannel business process outsourcing (BPO) with in-center and at-home operations in the American Nearshore. This decision aligns with Iterum Connections' initiative of leveraging flexible cloud-based technologies to proactively solve challenges like optimizing excellent customer experiences (CX) for their end clients.

AmplifAI, the leading AI-driven performance enablement platform for employee-focused enterprises, announced it has been named in Inc. Magazine’s prestigious Inc. 5000 list of the fastest-growing, privately-owned companies in America. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment – its independent small businesses. For the 2022 list, AmplifAI is ranked at No. 1396, placing them as the 182nd fastest-growing company in software/technology and the 137th fastest-growing company headquartered in Texas.

AmplifAI, the leading AI-Driven Performance Enablement Platform for employee-focused enterprises, is excited to announce the launch of its new channel partner program aimed at furthering its commitment to the channel and driving increased revenue. AmplifAI will leverage value-added technology partners who specialize in delivering advanced CX solutions to their Enterprise customers as their entry into the channel. AmplifAI has been busy building its channel foundation with several strategic partners who fit perfectly into our Ideal Partner Profile.

AmplifAI, the leading People Enablement Platform for employee-focused enterprises, today announced that Sean Minter, CEO and Founder, will lead a discussion with industry titans from Premier Bankcard, DispatchHealth, and The Home Depot at Customer Contact Week 2022 Event in Las Vegas, Nevada on Thursday, June 23, 2022 at 12:00 p.m. (PT) in Caesar’s Palace Forum 126.

Ernst & Young LLP (EY US) today announced that CEO and Founder, Sean Minter of AmplifAI was named an Entrepreneur Of The Year® 2022 Central Plains Award finalist. Entrepreneur Of The Year is one of the preeminent competitive business awards for entrepreneurs and leaders of high-growth companies who think big to succeed.

AmplifAI, the leading People Enablement Platform for employee-focused enterprises, today announced that Breyer Capital has joined the Company’s Series A funding round. The Series A funding was previously announced in October 2021, led by Greycroft along with continued participation by LiveOak Venture Partners, Dallas Venture Partners and Capital Factory.

AmplifAI, the leading People Enablement Platform for employee-focused enterprises, today announced the closing of $18.5 million in Series A funding led by Greycroft along with continued participation by LiveOak Venture Partners, Dallas Venture Partners and Capital Factory. The Series A funding round is allocated into $12.5 million of equity funding and $6 million in venture debt from Comerica Bank.